ServiceNow Architect/Developer Job at Elevait Solutions, Oshkosh, WI

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  • Elevait Solutions
  • Oshkosh, WI

Job Description

JOB DESCRIPTION

Job Title: Digital Technology Architect and ServiceNow Developer

Location: Hybrid — must work 3 days a week (Mon–Wed) at one of the following sites: Oshkosh, WI; Hagerstown, MD; McConnellsburg, PA.

Type: Direct Hire/Full Time

Travel: Very limited. Might travel for a conference, or to get the team together at GHQ in Oshkosh once a year.

Top 3 Keywords:

  1. ServiceNow Development
  2. REST/SOAP APIs
  3. ITSM/ITOM

Must-Have Skills / Requirements

  • ServiceNow development and implementation experience.
  • Expertise with REST/SOAP APIs, JSON, HTML, and JavaScript.
  • Experience with ITSM and ITOM modules.
  • Strong knowledge of web technologies (REST/SOAP APIs, HTML, JavaScript).
  • Strong ServiceNow development skills.
  • Experience with ITSM/ITOM frameworks and ServiceNow modules.
  • Strong communication, leadership, and stakeholder management skills.
  • Understanding of ITIL, COBIT, financial planning, and Agile/Scrum methodologies.
  • 5+ years of ServiceNow development or implementation experience.

Nice-to-Have Skills

  • ServiceNow certifications (CAD, Implementation Specialist).
  • Familiarity with ITIL and enterprise frameworks.
  • Bachelor’s degree in CS, IT, or related field.
  • 7+ years managing enterprise IT platforms (ServiceNow/Boomi).
  • Experience with AI/ML-driven automation.
  • Experience leading major ServiceNow implementations.
  • Knowledge of DevOps practices.

Key Responsibilities & Duties

  • Lead the design, development, and implementation of ServiceNow solutions aligned with business needs.
  • Drive platform enhancements, upgrades, and new feature implementations.
  • Provide support for daily ServiceNow operations, incident resolution, and root-cause analysis.
  • Collaborate with stakeholders to gather requirements and translate them into technical deliverables.
  • Ensure platform performance, data quality, compliance, and documentation accuracy.
  • Partner with ITOM, ITAM, CMDB, and cross-functional teams to enhance automation, discovery, and asset management.
  • Ability to lead design, architecture, and platform enhancements.
  • Experience performing incident resolution and root-cause analysis.
  • Ability to document architecture, data flows, configurations.
  • Experience collaborating with cross-functional teams.
  • Knowledge of ITIL, COBIT, and enterprise service management.

Job Tags

Full time, 3 days per week,

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