Job Description

Job Description

Job Description

Summary: This position impacts the patient’s overall experience at GCH. The receptionist is responsible
for scheduling appointments and providing front desk coverage for patient satisfaction by preparing
patient files, collecting insurance information, and discharging patients after their appointments.

Duties and Responsibilities:

• Maintains professional and congenial attitude towards patients.
• Answers the telephone, receives and transmits messages.
• Assures the readiness of the reception area for each working day; opens the building at the designated time and have all front desk activities fully operational at the start of business hours.
• Assists patients in accurately completing appropriate forms and document all information according to agency protocols.
• Registers patients according to agency protocols.
• Schedules appointments, records and reports cancellations and no‐shows, and confirms appointments.
• Refers patient to appropriate assistant programs
• Collects fees from patients.
• Prepares and balances the daily financial registers.
• Maintain daily patient encounter activities.
• Responsible for office cash supply.
• Performs data entry and other patient information system functions.
• Maintains inventory of office supplies.
• Copies patient information when needed.
• Secures the building at the close of each working day according to agency protocols.
• Participates in all staff and educational meetings.
• Works collaboratively with interdisciplinary team to implement the Patient Centered Medical Home Model
• May be required to perform duties and responsibilities not listed in this description on a temporary or long‐term basis.

Genesis Community Health is a non-profit clinic in Palm Beach County that welcomes patients from all income backgrounds. We accept most insurances, including Medicaid and Medicare, and offer flexible payment options based on your household income and family siz

Company Description

Genesis Community Health is a non-profit clinic in Palm Beach County that welcomes patients from all income backgrounds. We accept most insurances, including Medicaid and Medicare, and offer flexible payment options based on your household income and family siz

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