Job Description

Job Description

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience.

Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• 1 year experience as a houseperson or housekeeper strongly desired
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Experience with a variety of cleaning products and techniques
• High school diploma, GED, or equivalent

Work, rest, and connect at Holiday Inn Milwaukee Riverfront, just minutes from Downtown Milwaukee and situated along the scenic banks of the Milwaukee River. Located in the heart of Milwaukee's North Shore communities—Whitefish Bay, Glendale, and Shorewood—the hotel is conveniently near Marquette University and the University of Wisconsin–Milwaukee (UWM). Explore top attractions, including Sprecher Brewery, Bavarian Bierhaus, American Family Field, and Fiserv Forum, home to the Milwaukee Bucks in the Deer District.

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