Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Customer Collection Support
You will be responsible for contacting the proper party (manually or via automatic dialing system), describing the debt and soliciting payment arrangements for the account in compliance with applicable regulations and established policy and procedures.
Work to establish rapport to overcome objections and negotiate payment of the debt.
Detail all discussions and actions in the collections system or database, confirm payment and finalize the call.
Ensure successful and timely completion of assigned cases.
Clearly detail issues for resolution.
High School Diploma or equivalent.
Minimum 6 months collections or call center experience.
Knowledge of collections regulations including to Fair Debt Collection Practices Act
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Fiserv...machines (CMMs). Provide subject matter expertise and guidance in 3D printing/additive manufacturing, including advancements in technology,... ...future. We offer competitive benefits such as best-in-class medical, dental and vision plan choices; wellness resources; employee...
...Are you passionate about travel, dream of working remotely, and love helping others create unforgettable experiences? Join the team at Xperience Xscape Travels as an Online Remote Travel Agent. We provide full training, a supportive team, and flexible hours so you can...
...Physical Therapist Assistant / PTA Location: Kennesaw Position: Physical Therapist Assistant Position Type: Full-Time Remote/Virtual Position: No Coverage Area: Kennesaw #AC-PTA Find Your Passion and Purpose as an Physical Therapist Assistant Salary:...
...Job Description Job Description Looking for qualified CDL Class A Drivers to join our team. Qualified applicants can either submit a resume... ...or fill out an application at our main office. Note: All truck drivers are required to also labor on the ground. Positions...
...Title: Associate Creative Director Department: Creative Services Direct Report: Executive Creative Director Level: ACD/CD ABOUT GLUEIQ GlueIQ is the brainchild of our collective obsession with Creativity, Culture, and Tech. We understand that complex...