Job Description

Location: Los Angeles (Beverly Grove/West Hollywood)

Reports to: CEO

About KitchenSync

KitchenSync is a full-stack back office for fast-growing restaurant groups throughout the US. We help independent food & beverage operators run more efficient, more resilient, and more profitable businesses by managing their finances, HR, compliance, and administration—so they can focus on what they do best. As we scale our product and services, we’re looking for a right-hand partner to the CEO who thrives in an operationally complex, mission-driven environment.

Role Overview

As Chief of Staff , you’ll work directly with the CEO and leadership team to align strategy, improve execution, and drive cross-functional initiatives forward. You are equal parts operator, communicator, and project manager — comfortable wearing many hats and playing both strategic and tactical roles.

This is a high-trust, high-impact position ideal for someone who wants to be deeply involved in scaling a mission-driven company with operational complexity.

Responsibilities

Strategy & Planning

• Partner with the CEO to drive strategic planning and company-wide OKRs.
• Track and report on key initiatives across departments (Ops, Finance, Product, etc.).
• Conduct analysis and research to support business-critical decisions.

Operational Excellence

• Improve internal processes for more efficient communication and decision-making.
• Identify and resolve cross-functional friction points proactively.
• Manage special projects that don’t have a clear home (and make sure they don’t stall).

Executive Enablement

• Act as an extension of the CEO — owning prioritization, follow-ups, and operational clarity.
• Prepare for and participate in board meetings, investor conversations, and strategic offsites.
• Help the leadership team stay accountable and aligned.

Internal Communication & Culture

• Draft internal communications, updates, and key memos from the executive team.
• Run weekly leadership meetings and company-wide all-hands (agenda, notes, action items).
• Support hiring, onboarding, and culture rituals for the leadership team.

Who You Are

Must-Haves

• 4–8 years of experience in consulting, strategy, operations, or founder's office roles.
• Track record of managing cross-functional initiatives to completion.
• Clear, structured communicator (written and verbal).
• Self-directed, organized, and comfortable with ambiguity.
• High trust, low ego, strong EQ.

Nice-to-Haves

• Prior experience as Chief of Staff or in a startup founder’s office.
• Experience in food, hospitality, logistics, or operations-heavy environments.
• Strong familiarity with finance, HR, or SaaS tools used by small businesses.
• Fluent in Spanish

What Success Looks Like

• The CEO is spending more time on high-leverage decisions, not internal triage.
• Strategic priorities are clearly defined, tracked, and executed across the org.
• Communication and alignment across departments improves noticeably.
• The team feels more focused, more connected, and more confident in where we’re going.

Why Join Us?

• Impact: Play a pivotal role in shaping the future of a company that is transforming a massive and underserved industry.
• Growth: This is a unique opportunity to work directly with the CEO and gain unparalleled insight into the inner workings of a high-growth startup.
• Culture: Join a collaborative, ambitious, and mission-driven team that is passionate about food and technology.
• Benefits: We offer competitive salary and equity, comprehensive health benefits, and a flexible work environment.

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