Job Description

Job Description

Job Description

Reports To: The Campus Courier/Driver will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

Job Overview: The Campus Courier/Driver is vital to the organization of a company's communication. With a strong attention to detail, they will facilitate a variety of delivery, distribution and mailroom tasks to ensure high levels of customer service in a fast-paced environment.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Responsibilities:

• Drive and distribute mail, parcels, and freight to team members and clients within a 5-mile company campus using a cargo van.
• Navigate predefined delivery routes efficiently while ensuring accuracy, timeliness, and security of all materials, including confidential and time-sensitive items.
• Load, unload, and manage dock operations to support daily freight movement and distribution.
• Prepare, package, and label shipments securely to prevent damage in transit.
• Maintain accurate delivery logs, inventory, and shipping records using handheld devices and computer systems.
• Perform routine inspections and basic maintenance checks to ensure vehicle readiness and operational safety.
• Keep all work areas, vehicles, and docks clean, organized, and compliant with safety protocols.
• Provide excellent customer service and communicate professionally with clients and team members in a high-volume environment.
• Crosstrain and assist with mailroom, copy/print, and other business service functions as needed.

Qualifications:

• Valid California driver's license with clean driving record.
• At least 1 year of customer service or related experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to lift 40–45 lbs, push/pull carts up to 60 lbs, and stand/walk for long periods.
• Basic computer skills (MS Office, data entry, MFD equipment).
• Must pass client-specific background screening.

Competencies:

• Strong verbal/written communication and interpersonal skills; delivers excellent customer service with professionalism.
• Proficient in MS Office and basic PC systems; able to learn onsite software and use MFD/printing equipment.
• Organized and detail-oriented with the ability to multitask, prioritize, and meet deadlines in a high-volume environment.
• Strong problem-solving skills; dependable, punctual, and adaptable to new tasks or cross-training.
• Team player who can also work independently; adheres to procedures, safety, and compliance requirements.

Additional Requirements:

• Adhere to all company policies and procedures.
• Required to maintain a professional appearance and attitude at all times.
• Must be available for overtime during peak seasonal periods.

Physical Demands:

• Ability to lift and carry up to 45 lbs; push/pull carts up to 60 lbs.
• Frequent standing, walking, bending, and lifting throughout the day.
• Manual dexterity for operating office and delivery equipment.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pay Range

$22—$23 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

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