Job Description
About BTE Body Company
BTE Body Company is part of one of the largest family‑owned medium and heavy duty truck dealerships in the United States. We currently service most states and have partner locations in most regions.
CORE VALUES
We act with Honesty and Integrity.
We value our people and communities.
We are customer focused.
We do what it takes.
BENEFITS
Competitive Compensation Plans
Paid Time Off and Holidays
Excellent health, dental and vision plans
Investments in Training & Development
Generous 401(k) and Profit‑Sharing Plan
Tuition Assistance Program
Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
Technician Student Loan Reimbursement Program
Disability and Life Insurance
Internal Promotion Opportunities
Flexible Spending Account
Health Club Reimbursement
Family and Team Oriented Environment
Employee Referral Bonus
Engaging and Challenging Assignments
Drug free workplace
SUMMARY OF DUTIES
Greet customers and initiate the write‑up process. Determine the customer’s needs and convey this information onto the repair order. Must be able to communicate well in order to document enough information to properly diagnose the vehicle. Responsible for providing supporting documents to determine warranty coverage and open campaigns. Document requests by the customer such as determining method of payment, arrangements to pick up or deliver the vehicle, authorizations, purchase order numbers and any other job functions as required. Acquire customer approvals, provide estimates, book & close all service tickets considered as waiters. Assist with closing other repair orders as needed. Answer incoming service phone calls. Maintain product knowledge as the Liaison between the Service Department and the customer.
FREQUENT TASKS
Must be willing to do other miscellaneous tasks as required by and related to the business.
Special Requirements
Must have good communication skills and the ability to interact well with customers, vendors and co‑workers in a positive and constructive manner.
This is a safety‑sensitive position for which impairment while on the job would present a substantial risk. As a condition of employment, the applicant must submit to pre‑employment testing for marijuana. The position is exempt from the state law prohibiting pre‑employment testing for cannabis use.
PHYSICAL REQUIREMENTS
Must be able to pass physical, including drug test. Must maintain a professional appearance. Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.
Want to Know More About Our Family‑Owned Company?
Proud that our 1500+ employees view us as the employer of choice!
Keywords: Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication #ZR
#J-18808-Ljbffr Bruckner's Truck & Equipment
Job Tags
Work at office, Flexible hours,